24/7 Customer Support
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Contact us for 24/7 Customer Support
To find answers to most questions, first please read the FAQs.
If you can't find what you need, send us an e-mail to the relevant address below. The more detail you can give, the easier it will be for us to research your question and the faster we can respond. Some issues take longer than others to review, but we'll always do our best to answer your questions in a timely manner.
To receive an answer which relates to your account, you MUST e-mail us from the e-mail address which is registered to your poker odası account.
For deposit or withdrawal inquiries, please contact:
For account information, please contact:
To report spam, or abusive chat, please contact:
For inquires on our first time 100% Deposit Bonus please contact:
For inquires on your Refer A Friend bonus please contact:
For promotions or bonus inquiries, please contact:
For information about becoming an affiliate of poker odası, please contact:
If you suffered a disconnection from poker odası, please contact:
If you have forgotten your password, have an issue with your validation code, or have trouble logging into your account, please contact:
If you have suspicions of any fraudulent behavior i.e. Phishing or hoax sites, please contact:
If you suspect players of colluding, please contact:
For information about advertising, please contact:
For any technology related issues, please contact:
To suggest additional features or improvements to the site or software, send a message to:
To report bugs, please use the bug submission tool:
Bug Submission Tool
Otherwise please contact:
If you’ve experienced functional difficulties involving poker odası game software, please follow the steps below to email a report to poker odası.
- In the body of the email, please include a short description of what you were doing when there was a problem with poker odası game software.
- If you have not done so already, re-open poker odası game software.
- If you are a Windows user, please attach the file located in ...\poker odası\Cache ending in .cdp and also attach the file cdp.dat located in the same folder.
- Send the mail with these attachments to.
Please note that poker odası will use this information to more thoroughly address player difficulties and you may not receive a response to this email.
If you have further questions, please contact.