Contact us for 24/7 Customer Support
To find answers to most questions, first please read the FAQs.
If you can't find what you need, send us an e-mail to the relevant address below. The more detail you can give, the easier it will be for us to research your question and the faster we can respond. Some issues take longer than others to review, but we'll always do our best to answer your questions in a timely manner.
To receive an answer which relates to your account, you MUST e-mail us from the e-mail address which is registered to your Full Tilt Poker account.
For deposit or withdrawal inquiries, please contact:
[email protected]
For account information, please contact:
[email protected]
To report spam, or abusive chat, please contact:
[email protected]
For inquires on our first time 100% Deposit Bonus please contact:
[email protected]
For inquires on your Refer A Friend bonus please contact:
[email protected]
For promotions or bonus inquiries, please contact:
[email protected]
For information about becoming an affiliate of Full Tilt Poker, please contact:
[email protected]
If you suffered a disconnection from Full Tilt Poker.com, please contact:
[email protected]
If you have forgotten your password, have an issue with your validation code, or have trouble logging into your account, please contact:
[email protected]
If you have suspicions of any fraudulent behavior i.e. phishing or hoax sites, please contact:
[email protected]
If you suspect players of colluding, please contact:
[email protected]
For information about advertising, please contact:
[email protected]
For any technology related issues, please contact:
[email protected]
To suggest additional features or improvements to the site or software, send a message to:
[email protected]
To report bugs, please use the bug submission tool:
Bug Submission Tool
Otherwise please contact:
[email protected]
If you’ve experienced functional difficulties involving the Full Tilt Poker game software, please follow the steps below to email a report to Full Tilt Poker.
- In the body of the email, please include a short description of what you were doing when there was a problem with the Full Tilt Poker game software.
- If you have not done so already, re-open the Full Tilt Poker game software.
- If you are a Windows user, please attach the file located in ...\Full Tilt Poker\Cache ending in .cdp and also attach the file cdp.dat located in the same folder.
- Send the mail with these attachments to [email protected].
Please note that Full Tilt Poker will use this information to more thoroughly address player difficulties and you may not receive a response to this email.
If you have further questions, please contact [email protected].