24/7 Служба Поддержки

Contact us for 24/7 Customer Support

To find answers to most questions, first please read the FAQs. 

If you can't find what you need, send us an e-mail to the relevant address below. The more detail you can give, the easier it will be for us to research your question and the faster we can respond. Some issues take longer than others to review, but we'll always do our best to answer your questions in a timely manner.

To receive an answer which relates to your account, you MUST e-mail us from the e-mail address which is registered to your покер-рум account.

For deposit or withdrawal inquiries, please contact:

For account information, please contact:

To report spam, or abusive chat, please contact:

For inquires on our first time 100% Deposit Bonus please contact:

For inquires on your Refer A Friend bonus please contact:

For promotions or bonus inquiries, please contact:

For information about becoming an affiliate of покер-рум, please contact:

If you suffered a disconnection from покер-рум, please contact:

If you have forgotten your password, have an issue with your validation code, or have trouble logging into your account, please contact:

If you have suspicions of any fraudulent behavior i.e. Phishing or hoax sites, please contact:

If you suspect players of colluding, please contact:

For information about advertising, please contact:

For any technology related issues, please contact:

To suggest additional features or improvements to the site or software, send a message to:

To report bugs, please use the bug submission tool:
Bug Submission Tool

Otherwise please contact: